Good Samaritan Hospital

I'd have to say, service and attentiveness during evening hours were horrible. I recommend you having someone stay overnight with you to make sure you get the service you deserve and are paying for!!!

5 West gets all the WLS patients. The staff has been together for a long time, and are very very good. Very sympathetic and understanding.
Management is very interested in maintaining quality, and wants to hear comments.
I would recommend it to all.

Nurses and aides were a crap shoot. There were some GREAT ones, and some that did the minimum. But pretty good.

The staff was great everyone I came in contact with was concerned and caring. All I had to do was ask and help was right there. Everyone I came in contact with treated me great. The staff gave me a great deal of encouragment about having the surgery and what a positive effect it would have on my life. I would recommend Good Sam to anyone.

I WAS ADMITTED INTO MY ROOM @ AROUND -7PM ON 5-7-03, MY SISTER WAS ABLE TO STAY DUE TO THE FACT THAT I HAD A PRIIVATE ROOM, THERE WERE TIMES WHNE MY "CALL" BUTTON DID NOT WORK, IT CAME PLUGGED 7 TIMES SO MY SITER HAD TO PLUG IT IN NAD I ALSO PLUGGED IT IN OPNE TIME. WHNE MY SISTER WWNT TO THE NURSES STATION THEY LOOKED UP AT HER AND NEVER ASKED "HOW THEY COULD HELP HER" SO SHE CAM BACK IN THE ROOM TO DO IT HERSELF. I WAS WITHOUT RX FOR A HOURS BECAUSE THE NURSE "FORGOT" TO COME BACK, IT WAS A MISERABLE VISIT AND I WILL NEVER RECOMMED THEM TO ANYONE. WE SIS HAVE A "STUDENT" NURSE WHO WAS WONDERFUL ADN HER NAME WAS "STEPHANIE" AND SHE WAS THE BEST PART OF THE STAY!!!!!

Admision staff was really caring; I had really good nurses taking care of me, friendly and understanding of my needs; my discharge was easy and not much needed to be done. The priest stoped by to say a prayer, I liked that and the atmosphere was also good and secure.

I felt that the care was good unfortunately not all the nurses were caring or considerate enuff. What ever happened to that ?

I only had a few negative experiences while at Good Sam. It took 8 hours to get a room and so I was stuck in Recovery for too long. My family had limited access to me during this time which made their worry far worse than it had to be. I did have a few rotten experiences with nurses who did not want to help me move because of my size. It was very frustrating. Overall the nurses and staff were very supportive and accomodating though. I was pleased with the level of care.

I have only been in 2 hospitals now, 1 that i had my 3 kids in and this one, Good Sam is much better, friendlier and better equipped to handle larger patients.

The had special equipment reserved and were completely attentive. I didn't ever feel neglected or like I was annoying anyone and I felt genuine concern from the medical staff. I can't say enough wonderful things about Good Sam and its staff.