Virginia Mason Hospital

The hospital and staff (all except one woman) were all wonderful and caring. I felt well taken care of. I had one nurse that I asked to go to the bathroom and she opened the bathroom door and left. I had the stockings that are hooked up to the monitor to squeeze your legs and I couldn't get out of bed. I had to get to the button to get someone else to come and help me. I asked to take a shower and again she opened the door. She is the only person I had problems with but the rest of the staff were beyond wonderful.

I was impressed overall. I think that the RNs are spread thin but that is a problem everywhere. Also, the better nurses worked the day shifts.. and vice versa.

I thought they did an excellent job. The bed was HUGE, and I had alot of attention. The only part I didn't like was the heprin shots, but that wasn't their fault.

For bariatric patients, they could be better equipped. The main issues I had were that they do not supply robes to fit large patients, they expect us to wear two gowns, front to back. The final transport I needed, when leaving, first brought me a regular-sized wheelchair, and I had to wait longer for him to go and return with a wheelchair that fit me.
Being that most of my stay post-surgery I was feeling good, up and around, etc., I was well-enough to notice that the housekeeping was incompetent. Example was that there was thick dust on the top of the baseboard tiles, and on top of the soap dispenser, as well as other places in the room. I left them a note about that.

Excellent in many ways. I am very impressed with Virginia Mason's Professional Credentials, however, they are VERY understaffed. All workers are cordial, caring and knowledgeable in their fields. This is a top notch organization, they just need more bodies.

I feel I had the best care and attention

Care was excellent, the surgical team is top-notch, as is the staff on the gastroenterology unit. The nurse's aides in Telemetry need to get an attitude ajustment.

Most of the staff were very professional. Having this kind of surgery really made me want to feel all of the staff was on top of what was needed for me. I felt that there was a disconnect and not all of the nurses knew exactly what to do with this weight loss surgery. When I was able to drink, one of the nurses brought me a whole glass pf juice and said, "Enjoy!" I said, I think that the juice is supposed to be weakened with water and I need to measure how much I drank per 15 minutes. Her answer was, "Oh really. I wasn't sure." That bothered me. It was not the only time that I had to question what was going on and make sure that I was safe from these kind of bad decisions.

The private room was wonderful, the staff was fine, I was pretty zoned out most of the time--love the morphine pump!

all of the staff was very caring and compassionate.