"So far my experience with Fresh Start has been very positive. I met Dr. Myers at a seminar I attended in November. He made sure to answer any initial questions anyone had and stayed after to answer more personal questions. His staff has been responsive and easy to deal with. We had a mix up in the scheduling of my all day appointment which included psych eval, lab work, nutrition and fitness counseling and a comprehenisive appointment with an Internal Medicine Dr.. I had written down one day and they had another day. When I showed up, Annie made sure I was included with the rest of the group that day and the staff went out of their way to make sure I was seen by everyone. They recognized how hard it is to get away from work for a whole day, so they fit me in and made it work.rnrnThe program is very comprehensive and I was very impressed that they require you to go through a 3 month nutrition program before they will schedule you for surgery. Some insurance companies do not require a doctor supervised diet before approving, so technically you could go in, get approved and have surgery soon after. Fresh Start makes sure you are ready and they make sure you make the necessary changes in your diet before you have surgery, to make it easier to afterwards. rn"