"My physician is Dr. John Zografakis (Dr. Z). He was very easy to talk with in my first visit. He explained the process and risks. He was very straight forward. No candy coating. His staff is amazing. They are all very friendly and helpful. His office tailors to the requirements of your insurance company. I have Aetna insurance. rnCindy, at the front desk always greets you with a smile and makes you feel comfortable. Billie is very encouraging and wonderful, she makes all of your pre surgical appointments. Bev takes care of the insurance and finances, she keeps you informed of all of the processes that the insurance requires. Deb and Robin work with your diet and exercise program, they are both very helpful and encouraging. They are all wonderful.rn My primary care provider refused to refer me for this surgery! He is of a mindset that if you go home and eat 1200 calories and exercise, you can lose the weight. As if it were that easy! Dr. Z also has a physician that can do all of the pre approval insurance requirements if your PCP is uncooperative. rnDr. Z and his staff emphasize that this is not an easy way out and that it is a major lifestyle change. They will continue to be there through the surgery and all of the aftercare. They have a topnotch program to help you succeed. rnThe only negative thing that I experienced was the scheduling of my appointments. I work and therefore do not have a very flexible schedule. I had to take a lot of time off work to make these appointments. Some weeks, I would have 2-3 appointments. It would be much easier if we could have discussed the scheduling of appointments. They were all scheduled rather quickly. rn"
