"I had an ok experience considering it was my first hospital stay ever. I must say though I didn't care for most of nurses. There was one who awesome her name was Ivy. She was friendly, helpful, & took the time to stop & listen to me. I'm horrible w/names & even worse when I'm all loopy on pain meds so for me to remember hers says a lot about her bed side manner. Also there was an NA Maria who totally rocked. The other ones acted annoyed when I called them & really didn't come to check on me. One check on me but documented she saw me on an hourly if not more basis. They had this check off form for the nurses to sign when they'd see me on the wall & when I'd go for my walks I saw it. When I first arrived after surgery it took 2 hrs before anyone got to me. When she finally got there she just seemed put out to have to be there. I definitely didn't feel like a priority for most of my stay. I had 4 nurses total & only one of them made me feel like she was looking out for me. The others I wouldn't be surprised if they didn't know my name."
"Dr Otero is pretty friendly, for a surgeon. My first impression of him was that he just wants to get down to business no bull. He's totally cool w/you asking a million questions even if some are kind os stupid. The only thing I really have had any problem w/is he doesn't really go into aftercare w/you. Don't get me wrong he gives you all required info & goes over the basics but most of the info he gives is written. For me personally I would have done better verbal as well. All in all he's great surgeon & pretty open to discuss concerns w/you."