Mcleod Regional Medical Center Hospital


I have always used Mcleod Regional Medical Center.I myself like it the personal is awsome.In fact I became good friends with my SICU nurse.And if I would not have use this hospital I would have missed the chance of meeting one of the nicest person in the world.That showed me I was somebody and that they cared about me and not what I looked like.

First of all they were in my PPO network. However when it came time for pre-cert they tried to tell me they were not. They told me that this is cosmetic and an elective surgery. This really pissed me off.They were trying to tell me that i would have to come up with $11,000 for the $23,000 surgery. This is all happening two days before i was scheduled to go in. I was told that i needed $3000.00 and that is all I had. My carrier and the hospital can to an agreement that they would let this slide. I was at the piont where i did not care what the cost was i just wanted the surgery. If I had to choose i would mot go back to Mcleod for any hospital stay.

I can not say enough about the staff and care I recieved. God put me here and the staff literally saved my life. There response to my code blue situation was exceptional.
There is one thing they lack though, there food for WLS patients was always lacking. By that I mean they only got the type allowed and methods and measurements of food correct about two meals. The rest of the time they really messed up.

Over all, the service was very good, although the billing department was incredibly inefficient - Asking for payment of 20,000+ dollars via a *handwritten note* instead of an actual printed bill was one example of this. Sending separate bills for individual items, rather then unifying them onto a single statement (x-ray readings, for example) is yet another. A more realistic estimation of the operation's actual cost prior to its execution would also have increased their financial credibility. (The original estimate we were given was off by almost *15,000 dollars*)