"My surgeon was great. Down to earth, friendly, and tells you the way itis. He explains everything to you and gives you a chance to ask questions. Would not have chosen a different surgeon. His group does make you jump through a lot of hoops but it is worth it. They make you attend their seminar and go through the procedures they perform. They tell you the complications of both procedures and all the complications their patients have had. I would rate my surgeon a 10. Of course, with surgery, surgical competence is always better but a great bedside manner is a bonus. Dr. Hoffman has that. the only negative i find is you see him through the clinic and they have 2 NP's. one is greatand the other not so great"