"I had an initial good impression of Dr. Gluck but reserved judgement until after surgery. My first impression strengthened over time and I describe him as extremely dedicated and caring. (Great "bedside" manner.) Every one of his office staff mirror his dedication and caring.
The only thing I might point out is that scheduled appointments were often delayed causing long periods of time in the waiting room. I understand that this is a fact of life for a surgeon who must respond to patients if they need unexpected help. I would want him to drop things and respond to me if I needed him.
Dr. Gluck and staff couldn't emphasize aftercare anymore than they do. They have come just shy of having it tattoed on my forehead!! :). There is a very structured and longterm aftercare program that is tailored to individual needs.
I would rate Dr. Gluck at the top of the heap, a 10 of 10. He is both competent and caring."
"Overall, I received compassionate care and quality services. There were a few nurses that stood out as excellent examples of care. However, there were a few times when I could not get anyone to respond and one time it was a crisis situation late in the evening. That one experience of waiting almost an hour for vital help has cast a negative shadow on what was a very good hospital experience."
