"During my consultation in May, Dr. Schweitzer was very hurried and I spent most of my time with Pat who was very nice. Unfortunately, because we were so hurried I did not fully grasp that I needed to make my psych eval and nutrition appts immediately. For some odd reason, I was under the impression that I was to wait until insurance gave its approval. In retrospect I don't know what I was thinking, but now 2 months later I am only getting started with my necessary appointments. I am disappointed and my only comment would be to the staff: it is important that patients understand what their responsibilities are as they leave the office. The explanations via packet of information is not enough. There should be a clear clarification of next steps, which I did not feel I had. We will see how things go from here. I am confident in the physician's capabilities, but disappointed in the process to date."
