"I found Dr. Rincon to be professional, committed and enthusiatic. This is a guy who loves being a surgeon - you can see it in his eyes and hear it in his voice.
He is very committed to ensuring success in his patients. As such, he makes it clear that the surgery will make up only 1% of success and behavioral changes make up 99%.
He expects compliance on the part of his patients - especially pre-surgically. In order to reduce the size of the liver prior to surgery, he requires his patients to go on a five-day, very rigid, restrictive diet - the idea being that fat and sugars stored in the liver will be eliminated to some degree, thus shrinking the size of the liver and making the operation easier for him. From what I understand, this is not required by a lot of other surgeons.
Dr. Rincon is not a touchy-feely kind of guy. In fact, he is, if anything, clinical in his approach. At first, this was very off-putting, but after interacting with him a number of times, I came to believe that it's more important that he's a competent surgeon than a conversationist. And if I looked hard enough, I could see that he really is a lovely, and committed guy who wants nothing more than for his patients to be successful. . . "