Kim A.
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Sacred Heart Medical Center
"The staff seemed bored and uninterested in the mental well-being of its patients. There was inconsistency in the quality of care and far too much noise to get any sleep done. I heard lots of racket being next to the nurses station - laughing and joking - then when the nurses would come into my room they were stoic and unfriendly. I heard the ringing of the "call buttons" constantly being ignored - they would ring 15-20 minutes on end and I could see the nurses at that desk just ignoring them. The financial info lady had no idea what she was talking about when she came to notify me of my "financial responsibilities" - she didn't even know I had been pre-approved for the surgery or that I had already paid my co-pay up front - I had to inform HER of how my insurance company works and that I would need someone to call for an extension if I was expected to be in for more than 3 days."
About Me
Spokane, WA
Location
24.6
BMI
Mar 21, 2002
Member Since
Before & After
rollover to see after photo
Before surgery - May 2002
288lbs
After surgery - October 2003
157lbs
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