"My first impression of Dr. Chae was complete confidence, he is very compassionate and makes you feel good about who you are. I love him even more since my surgery! The office staff is wonderful, caring. You don't feel one ounce of embarassment for being overweight. Dr. Chae is very detqail orientated, wants whats best for you. He truly cares about you as an individual! He has a very structured aftercare, to him it is very imperative to you suceeding. You will not be left to fight this alone!! He's very up front about all risks and positives. All questions are answered. I have nothing but good things to say about him, bedside manner and surgical competence are equal. The only problem I ran into is getting a hold of the office to make an appointment, you rarely get a live person and need to leave messages and they will call you back. This was frustrating!"