"The preop staff was 100% excellent and I was very happy with them and the recovery room nurses.
I had a poor experience with some of the nurses caring for me after the surgery once I was on a floor (4 West). In particular the nurse assigned to me on the morning after my surgery was very poor and I was not given the help I needed and in fact her attitude made me feel somewhat desperate.
Many of the other nurses were good and I felt so poorly perhaps it was not as bad as I remember. I would definitely say make sure you have friends and family checking up on you."
"I cannot say enough postive things about Dr. Hess from Boston Medical Center. My weight was 450 lbs when I first started to investigate the surgery and laparoscopic surgery was very important to me since I knew it would make my recovery easier. Another well known Boston hospital told me that laparoscopic surgery was impossible because of my size and I would need to be at least 380 lbs to consider it. I switched programs and started with Dr. Hess who has done laparoscopic gastric bypass surgeries on people well over my weight.rnrnI was required to lose 50 lbs before surgery. This was very hard and I did not actually lose that much (I lost 30 lbs) but it showed the staff (Wendy - Nutritionist and Tony - RN Program Coordinator) that I was serious. I had at least 5 to 7 appointments before my surgery was scheduled. My first surgery date was cancelled due to a possible medical complication and although at the time it was difficult it shows how careful the program is.rnrnThere is a very structured aftercare program and lots of follow up with both Dr. Hess and Wendy Anderson who is the nutrionist. Wendy is very helpful and resposive to phone calls and I have relied on her guidence as I make my way through the different diet stages.rnrnMy surgery went very well. I have five small incisions which have completely healed. I was in the hospital for three nights and have had no complications.rnrnI cannot recommend Dr. Hess and his staff highly enough. I have 100% confidence in him."