"This was my second attempt at finding a surgeon I was comfortable with. I was guarded at first because my first experience was not positive. My first impression came before my consult. I e-mailed Dr. Baptiste to inquire about insurance participation. He e-mailed me back within 1 day, and had already set up an appt. for me for the following week! I immediately felt comfortable and his knowledge of both procedures were impressive. He was willing to listen to the reasons I wanted the Lap Band but was adament that this procedure was not in my best interest. He went on to explained that my fears of RNY were based on old info. prior to the wonders of Laporoscopy.rnYou do have to be prepared to wait to be seen. I waited about a half hour each time and have learned to bring my newspaper and enjoy a little free time.rnI met with Judy first, who made me feel at ease. Her knowledge of the procedure impressed me as well. Suzanne is always cheerful, even when I was grouchy about not having some testing done closer together. rnFuture patients should know they can trust Dr. Baptiste. If he requires more pre-testing than anyone you have ever met, theres a reason behind it. This is why his rate of success is so high.rnDr. Baptiste places as much emphasis on aftercare as he does the before plan. You will have an appt for your post Op visit before you leave the hosp as well as your appt for the nutritionist.rnObviously surgical competence is of number one importance, but you cannot dismiss the benifits of a Doc with good bedside manner. Feeling comfortable enough to call your Doc at 4:45 on a Friday and having him be cheerful and helpful can only aid in the overall recovery of the patient. "
