"My first impression was that he was very professional, and that has not changed. rnrnThe office staff is wonderful...Kathy and Eloise both visited me in the hospital 2 days in a row. All have answered my questions promply and go above and beyond. rnrnThere is realy nothing i don't like about Dr. Olsen. Some people may find him \"cut & dry\", but I kndda like that. I have had 2 incidences that he has called me himself, one was to answer a question. That really, really impressed me as i am a healthcare provider and beleive me that is not the norm for surgeons. rnrnHe is a big advocate for aftercare and their program is wonderful.rnrnHe did adress the risks of surgery several times and even when in holding askedif i still wanted to go through with it.rnrnOverall I know i picked a great surgeon, I feel he is the best."