"My first impression was that he was rather aloof. I understood that Dr.'s need to be, to a degree, but it still worried me. I soon realized that he is a very nice guy and an excellent surgeon. I feel I could not have been in better hands. The only problem I had was with the office personnel in the medical weight loss center. There was a lot of confusion that is difficult to describe unless you are going through it, yourself. I often felt that one hand did not know what the other was doing in that office. An excellent surgeon like Dr. Tompkins deserves a more organized staff. I'm not slamming everyone, mind you. And I am not saying that they weren't friendly. I was just always fearful that someone was going to drop the ball and let me fall through the cracks in their program. Which DID happen, once or twice. Again....NOT the surgeons fault."