"When I first met Dr. Otero I thought he had a very heart wrming smile. He very carefully went over all the risks associated with WLS surgery and encoraged questions. I liked how when I asked a few questions he looked right at me and it instantly gave me a feeling that he is genuine and wants his patients fully educated in the WLS journey. rnrnDr. Otero was very straight with me about my surgery and he felt that the sleeve was my best option at this time. It was also the procedure that I was hoping for after hearing about all of the possibilities. Dr. Otero made me feel like I was important to him and that he wants me to have great success. This is why I selected John Muir Medical Center and Dr. Otero, for that personal touch. rnrnSeeing Dr. Otero before surgery definitely calmed me down and while I don't remember seeing him after surgery, I was told that he did talk with me. But the next day when he came to see me and agreed to release me he was so fantastic. I liked the fact that Dr. Otero smiles, his entire delivery method makes me feel calm, confident and positive. I can tell you that his surgical skills are great - I only needed pain meds once when I was home......nothing after that. rnrnI saw Dr. Otero for my first 2 week post-op appointment and when I saw him, he greeted me with a great big hug and made me feel so wonderful. He was pleased with my weight loss and he is such a terrific cheerleader. I would totally recommend him to anyone that is thinking about having WLS surgery. Dr. Otero along with his great team at JMuir of Anne Timberlake and Dolora make me feel special and give me the added confidence to make my new tool work. Anne has been there for me each and every step and is so responsive and supportive. They are all OUTSTANDING!!! "
