Hi, Lisa: If you click on the person's name on the message board, you will go to their personal profile. If you click at the top right where it says something like view surgery page, it will take you to that person's surgery page. You can either post messages there for that person, or you can click on the link at the top right where it gives their actual e-mail address. I don't ever use the link on the person's profile page that says "e-mail me", I just go directly to the surgery page. Hope this helps, please let me know if I can do anything else for you!