"Dr. Alvarez and his staff were awesome! The service provided to me began the moment I left the airport. His driver Rosy was so friendly and able to answer all of my questions. The hotel accommadations provided were top notch and all the hotel staff treated me and my husband with the utmost respect. Dr. Alvarez is so incredibly personable, down to earth yet very professional. Within 5 minutes of meeting him I felt I was in safe hands. In our preop meeting he did not rush me, but rather answered all my questions thoroughly. He spent the time to get to know me as a person not just another surgery patient for the day. The private hospital where the surgery took place was somewhat old yet very clean and again the nursing staff were excellent. Dr. Alvarez had one of his nurses stay with me until I was put under. She was so kind and caring. Dr. Alvarez has specific rooms in one area of the hospital for his patients only. My room accommadated myself and my husband, had a flat screen tv, computer with internet , availability of a phone to make long distance calls to home at no charge and a full bathroom with a walk in marble tile shower. My day of surgery, Dr. Alvarez checked in on me 3 times, his nurse at least 5 times and the hospital nurses every hour. I have never received health care at this level in any facility in Canada.rnBefore I left to go home Dr. Alvarez thoroughly reviews aftercare, provided me with all the medication needed (not just the prescriptions for me to fill) and provided me with his personal email address and cell phone number to call at any time with questions. Dr. Alvarez also has a nurse / administrative assistant who has answered many, many of my emails and phonecalls with friendly helpful advice. Prior to my surgery I was given a complete aftercare and diet guidelines booklet. Since my surgery, whenever I have had questions, Susan (nurse and admin assistant) has been able to address them immediately. She has been so positive and supportive.rnrnWithout hesitation I would recommend Dr. Alvarez for Vertical Sleeve surgery. I have had no complication to date. I would be happy to speak with any one who is considering the surgery with Dr. Alvarez."
