"My first impression of Dr. Tompkins was that he was a very straight to the point, down to earth kinda of guy. His office staff have been professional, kind and extremely helpful and knowledgable. Everyone I've come into contact has stressed the importance of aftercare, following the instructions given in the seminars and consultations to the letter. I was advised several times about what can happen, what to expect and complications that could arise. I received this information not only from Dr. Tompkins, but his whole office staff. The knowledge they have about the whole process shows their dedication to helping the patient receive the best care, and with the information given, allows their patients to be 100% successful at the direction they have chosen. I have at this time attended two different seminars. Both Dr. Tompkins and Dr. Wheeler are very straight to the point, giving you all the facts on both surgeries (Lapband and RNY) up front.rnrnBoth can come across as slightly blunt/rude. In all honesty, they are just being straightfoward and completely honest with the whole process of the WLS. This process is a TOOL, not the miracle that everyone may expect. I basically feel that both doctors prepare their patients by constantly stressing the risks, the benefits, possible complications, and the importance of aftercare and following the program structure to the full letter."