"The first time I met Paul, he couldn't speak because of a cold. (that was at a seminar.) But he was there and his head nurse did a great job, making everyone feel welcome and both were very kind.rnHe has a gentle voice and bedside manner.rnIs always open to questions, and is patient.rnHe will always ask, \"Do you have any other questions?\" and then will wait patiently for you to answer.rnI look forward to having this surgery under him. "