"My hospital stay at Carilion - Roanoke Memorial was as good as a hospital stay can be - except that the nurses aides had to wake me up every 15 minutes to do their "checklist" - it was rather irritating to say the least. But I was treated very nicely by the staff."
"My first impression of Dr. Lucktong was - "he is nice and very professional" - he reviewed the surgery, my health and diet history and answered all (35) of my questions honestly! He did not "sugar coat" the surgery - he told me it was very serious and that things don't always turn out 100% perfect, but he was also very positive about my own personal goals and he felt that he was very qualified to perform Laproscopic surgery and that I should do well with this type of surgery. He does not "joke around" too much - but he is nice. He has a good aftercare policy - 2weeks, 1 month, 3 months, 6 months, and 1 year. He encourages you to go to support meetings, and most especially to rely on friends going through the same thing. He addressed the risks of surgery on a very informative basis and said that this is a very serious surgery and needs to be considered strongly before actually making any decisions. There was no pressure from him to have or not have the surgery - he just gave me all the facts. On a scale of 1 to 10, I would rate him a 10 adressing the surgery and providing all information; on a personal basis I would rate him an 8 on personality. His office staff is friendly and have been helpful. Overall my initial consultation was a very pleasant experience.
8/5/02
I am a little upset with the the doc's office - they were supposed to send my letter of approval into Trigon on 7/31/02 - I found out that it had not been sent and would be faxed today! Oh well, I am sure everyone who is waiting on surgery feels this way."
