"After speaking to several other surgeons' offices, I chose to consult in person with Dr. Chae because 1) Dr. Chae's credentials are impeccable, 2) it was easy to get to a real person to talk to, and 3) his practice does not come off as a highly commercialized gimmick.rnrnDr. Chae spent about an hour with my husband and me, answered all our questions, and was very upfront and honest about the surgery. He volunteered his statistics of complications. I didn't feel rushed or pressured into making a decision on the spot. We talked about the importance of aftercare and working closely with Kelly, the NUT.rnrnPam, the program director has been so wonderful as has Susie, the patient coordinator. I've called Pam out of the blue just to have her \"hold my hand\" through the pre-op process. I love Kelly - having taken her 5-hour class, I can't imagine a person more passionate about wanting surgery to be a positive experience for everyone.rnrnThere's no doubt in my mind we've made the right decision for our surgical team!"
