"I first met Dr. Neil Floch when I attended a weight loss seminar. Working in a Dr.'s office myself I figured doing these seminars was probably not on his list of favorites. But it never showed, his presentation was terrific, although frightening with all the obesity statistics. His office staff called me the very next day to get the ball rolling. I wasn't quite sure Lapband was for me though and asked the woman calling if I could wait. She was very calm and didn't try to persuade me at all. She simply wanted to get started processing my insurance so I would know if I was even covered for this procedure as I made my decision. A few weeks later I had my consultation with Dr. Floch. I had filled out a very detailed history, and we went over it together. He told me about all the risks. He answered all my questions. He conveyed warmth and confidence. He told me all about the care that would be required afterwards for optimum results. He explained that the band was not magic, and that it would require a lot of work from me too. I went home and got started on all my pre op testing. A few weeks later after all my testing I started to get cold feet. I met with him again to discuss some concerns I had and he addressed them all without trying to convince me. He talked to me again about the survey I had filled out and his impression when he first met me. I knew he was right, and that I was just feeling scared, but that this was truly something I wanted. He said we could certainly wait, and didn't want me to feel like I would be letting anyone down if I wasn't truly ready. I left the office and began my pre op diet. 2 weeks later I saw him again on surgery day. He came in, met my husband, reassured him, reassured me and off we went to the OR. I had a few problems afterwards, and ended up staying another night, but he was in touch with my nurses and visited me daily. I really have nothing negative to report. When I call his office I am always taken seriously, and every effort is made to accomodate me. They reassure me that what I am feeling is normal, or have had me come in if I was feeling uncertain about anything. I've never felt like I was bothering them in the least. Everyone in the office is supportive and wants to see you succeed. Dr. Neil Floch has done both of my fills himself, and found the port with no porblems at all."
