"I felt comfortable with Dr. Jan, he's quiet, talks very fast, but I feel like he does listen to me. The more I see him, the better I like him, the more trust I have in him. rn His staff is polite and competent. The one thing I like least about Dr. Jan is that he tends to move quickly, however, when I asked him to slow down, he did. My first fill was a little rough because he was moving so quickly, I think he forgot he was working on a very AWAKE patient, not one under anesthesia. :) My second fill wen much better when he slowed down.rn He is brief with his reminders of how to eat, but he knows I'm getting most of my information from email and internet groups, so he may be more thorough with someone who isn't as informed.rn Aftercare, to me, means getting the fills. He understands that the fills are what makes the band work. He has been very supportive with me, to give me a fill when I want it, not solely based on a strict follow up program. There is a laid-out schedule for fills, and I generally am following that, but he is great about putting my needs in front of some schedule. rn He answered all my questions well about both the bypass and the band, and was willing to do either. He had me watch the Inamed video. rn I would rate him a 9. rn Both surgical competence and beside manner are important to me and he is good at both."