Kelvin Higa

"I was surprised at how young he looked, but I was very impressed with his friendly manner & how knowledgeable he was. (So was my friend who is a Physicians Assistant & had an old gastric procedure that didn't do to well). I thought he was very friendly & yet did not talk down to you or use all the big words he knows to impress you. I felt very well informed of my choices, including the risks & benifits. Their office also insists that you attend a seminar that explains the entire procedure, including risks, benefits, diet, other procedures etc. The information was also given out in written form so if you didn't take it all in or forgot anything you could look it up. I am a nurse & I thought it was one of the most well put together, easily understood packets on surgery I have ever seen handed out to patients! His staff is very nice, friendly & efficient. Thank God for Laurie & Jan as they take all of my phone calls (those questions you can never think of when you have them on the phone) in good humor & answer all my questions...& if their voice mail is on they call you back quickly. Would rate him & his staff a 10!!! They also where helpful in scheduling things closer together for me so I wouldn't have to make so many trips pre-op since I live over 3 hrs. away."
About Me
Anaheim, CA
Location
46.8
BMI
RNY
Surgery
03/02/2001
Surgery Date
Jan 02, 2001
Member Since

Before & After
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