"Dr. Lord is a God sent... My first impression was, wow this man is confident; and that makes me feel great. When we went to our consultation, he was very personable and explained exactly what would take place. He has a way that make you feel safe, and I think that says a lot about his character. The before care and help is great, the staff helps you throughout the process so that nothing gets left out. You are made to feel as if you are the only patient in the world. The program is top notch and I am glad that I went to that first seminar."