"The actual nursing staff was great. Housekeeping did a good job, and my room was comfortable. The transportation person that took me for my swallow test brought what felt like a child sized wheelchair for a 400lb woman one day post-op. The ride was absolutely horrible!!!!"
"I met Dr. Cleveland five years ago as a nurse in the hospital where he performs his surgeries. He and his team were always compassionate and caring with their patients regardless of what type of surgery they had. If I had one thing to like least about him it may be that he is a surgeon. And typically surgeons don't have the greatest bedside manner. He comes in says what he has to say and then he's gone. If you want to ask questions you need to have them written down and be ready to fire when he gives you the opportunity. Dr. Cleveland and his team were very conscientious about stressing the need for long term care and follow-up. He and his team were very up front about the risks involved with surgery, although no one specifically addressed directly to me the risk of death, but it was mentioned in the seminars. Overall I would give him am 8 on a scale of 10 with ten being the greatest. Points were lost for his direct impersonal approach, but CMMC\"S bariatric team was great they all know me by name. And another point for Dr. Cleveland not showing up to the seminar, I realize that as surgeons they are very busy people and emergencies happen, but I really think that for people who are not familiar with the quality of his work it is a turn off. I have a friend who attended with me that chose a different surgeon out of town just because he was a no show. rnI do believe that surgical competence is much more important than bedside manner. I came OH to make friends not the surgeons office. They ( my surgeon and his team) have a job to do and they are great at it! "
