Heather, my namesake, this is Heather Cross in NYC, I was chekcing out your profile, so sorry to hear you were denied, you need to appeal, their are a lot of people on this board who have been through that and can help you. I was lucky and got thru on the 1st try. Good Luck to you, I emailed you b/c of the same name and your weight is similiar to what I was pre-op. I am 32, 5'5 and was 305 day of surgery. Good Luck to you. Heather 305/201/150.