"I liked him from the begining. He has a relaxed conversational confident quality. My impression stayed the same over time. His office staff is very busy, it was hard to get scheduled in the begining, but as I proceded, more of their attention was paid to me and they were very professional. Dr Higa has both surgical competence and a good bedside manner. I think both are important. All the risks of surgery were well addressed. I even had to take a written quiz before surgery. Aftercare may be slightly lacking, but only because I don't really need any at this time. I have my regular appointments and they encourage joining a support group-I've joined 2, plus this website :-)rnrnI have nothing negative to say about Dr. Higa or the RNY procedure I had. I would highly recommend him to anyone."