"As I already described in my profile, I found Dr. Goodman to be everything that his patients on this site say he is. He was professional, courteous, witty and endlessly patient with my many questions. I didn't have a lot of contact with his staff, but his assistant, Linda, called me today from home (she's recovering from surgery herself!) to schedule me and help me arrange for testing. I did notice that everyone in the office assumes that once you've come there, you've already made a decision to have WLS (and I definitely had not gotten there yet), but it's hard to criticize enthusiasm and respect for the program. I hope to be another one of his success stories.
As a post-op, I thought I'd add one important thing to this review: I had to call his service about a concern I had, late last night (nearly midnight). He called me within 10 minutes, and was not in the least annoyed or perturbed, but reassuring and encouraging me to call if I had any other concerns. It's nice to know that I'm not just a number, now that my insurance forms are in for payment."
