"very people person doctor. gives a lot of info prior to surgery. very caring and concerned. the office staff is just wonderful and are there when you need them.the aftercare program is expensive but thats because they want you to be committed to your aftercare program.they want you to be a lifetime part of their program.all risks of surgery were addressed. and I would have to say that Dr. Hares is both a competent surgeon and has a great bedside manner.they all are the best in my book."
"they need better training in caring for WLS patients. They gave me regular food instead of a liquid diet even after trying to explain this to them. I had to ask for meds to be cut smaller so I could take them,some acted like they did not understand why I wanted that.They gave me pop.they just needed better training in all areas.the staff was 1/2 and 1/2 as far as the good people and the not so good people. some were more helpful than others.some didn't have a clue."