Hi Sheila,
INsurance Companies Suck And that is with a Capital S...
Now SIt down , take a breath (As like most of us I am sure that you have been holding yours to see if you are approved or not) cry for a few minutes if you want, then get tough.... Start by finding exactly why you were denied, and dont deal with little peons go to the supervisor, andf work up the chain of command, get it in writing, keep a list of names and phone extensions, Write an appeal (Mine was 26 pages long)include when the weight problem began, what you have done to lose it (Even add the odd things you have done- Mine was to rub Bengay on my stomache to see if it would shrink it I know Not a smart thing to do) Family history of co-morbids, eVERYTHING. Print out a BMI chart that shows how it is calculated and what yours is and where it shouold be (You would be surprised how many dont know this) and any information about the surgery you have, Letters from Drs, Etc.... Send one copy via Fax to one person, then make a photo copy and send it Return receipt requested, And keep fighting. Remember the squeeky wheel gets the grease.
Good luck and God Bless.
CHristina Bathan