Barbara W.

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Barbara W. 13 years, 10 months ago

My surgery was on May 23rd. My surgeon was Dr. Philip Chin. Dr Chin was very patient and informative with me. When with him I was made to feel I was the most important patient he had. The surgeon and his staff were remarkable. They took very good care of me. I had Kaiser Permanente as my healthcare provider. The road to surgery was a very long one, and I do think Kaiser needs to modify a few things to speed up the process. I found all the waiting stressful. With Kaiser you have to be your own advocate. Make calls right away and get your appointments. I found they do not call you. God Luck to everyone.