"Dr Patching is awesome! He is pretty much as the reviews say. He is straight forward, but warm and supportive. I really like that he makes sure you are ready for the surgery by requiring lifestyle changes and weight loss. The only thing is I would like a little more time during appointments. The only downside, is the office manager. Christie(?) is very rude and cut me off mid-sentence when trying to explain anything to her (billing discrepancies with the insurance company on co-pays, requirements from my employer that I needed from their office). This led to multiple mistakes and miscommunications on her part. She never apologized for her mistakes and It actually made me consider switching offices because she was so short and combative despite me trying to be as nice as possible with the situations. Hopefully she learns to listen and put her ego in place because Dr Patching is great and I wouldn't want any one to be deterred by the office management. I will update my review post op regarding surgery and immediate post op info. As far as after care, Dr Patching is very clear that he is your surgeon for life and will follow you throughout the rest of your life. He has a support group through his office and all of the specialist I was referred to through him are amazing and available throughout life as well. He is very upfront about the risks of surgery in addition to his personal percentages of risks of complications."
