"DR. ALVAREZ'S STAFF, STARTING WITH SUSAN, AND ENDING WITH DR.ALVAREZ WERE WONDERFUL. THEY HELD MY HAND FROM THE TIME I LANDED IN SAN ANTONIO UNTIL THEY LET GO, 4 DAYS LATER, IN SAN ANTONIO. DR, ALVAREZ CALLED MY HUSBAND AFTER SURGERY JUST TO EASE HIS WORRY. SO APPRECIATIVE, THIS SHOWS THE KINDNESS AND GREAT BED SIDE MANNER. THE INFORMATION GIVEN, VERBAL, WRITTEN, E-MAILED, YOU TUBED, COVERED EVERYTHING I NEEDED AND WILL NEED IN THE FUTURE AND IF THAT WASN'T ENOUGH I CAN CALL SUSAN ANY TIME AND SHE WILL ANSWER ANY CONCERNS.
WITH THE GLORIOUS PRIASES GIVEN I HAD TWO ISSUES WHILE IN THE HOSPITAL. THE 2 HOSPITAL NURSES. NOW MIND YOU I AM ASKING IN SPANISH.
1. I WANTED TO KNOW WHAT MY BP, AFTER SHE TOOK IT, HER ANS WAS RUDE. I COMPLAINED AND THEY REMOVED HER FROM MY CARE.
2. IN THE MIDDLE OF THE NIGHT MY SISTER ASKED WHAT SHE WAS GIVING ME IN MY I.V. SHE DIDN'T KNOW. (FOUND OUT LATER TRAINEE NURSE, NIGHT NURSE DREW MED AND GAVE THEM TO HER TO ADMINISTER.)
AR.ALVAREZ'S NURSES ON THE OTHER HAND SPOKE CLEAR ENGLISH AND SO HELPFUL IN EVERY WAY. WE LOVED JESSICA.
THANK YOU, DR ROSALES, CHRIS AND ROSIE. YOU MADE THIS JOURNEY A WONDERFUL START."
